REQUEST FOR PROPOSAL (RFP) – CLEANING/JANITORIAL SERVICES AT THE AFRICA RE HEAD OFFICE BUILDING AND MANAGEMENT RESIDENCES
The AFRICAN REINSURANCE CORPORATION (“AFRICA RE” OR “THE CORPORATION”) is an international organisation with headquarters in Lagos, Nigeria, with a dual commercial and developmental mandate focused on the African insurance sector.
Africa Re has six regional offices: Casablanca (Morocco), Abidjan (Côte d’Ivoire), Nairobi (Kenya), Lagos (Nigeria), Cairo (Egypt) and Ebène (Mauritius). In addition, Africa Re wholly owns four operating subsidiaries, namely: Africa Re South Africa Limited (Johannesburg, South Africa), Sherborne Number Ten Investment Limited (Johannesburg, South Africa), Africa Retakaful Company (Cairo, Egypt) and Africa Re Underwriting Agency Limited (Dubai International Financial Centre, United Arab Emirates). The Corporation is an admitted reinsurer in Brazil and has contact offices in Addis Ababa (Ethiopia) and Khartoum (Sudan) with an additional Underwriting Representative Office in Kampala (Uganda). Africa Re has a fully registered foundation (Africa Re Foundation) based in Ebène (Mauritius) that oversees all Corporate Social Responsibility initiatives.
The Corporation, created by a multilateral agreement in 1976, is owned by 42 member states of the African Union (AU), the African Development Bank (AfDB), 113 African insurance and reinsurance companies and three leading global insurance and reinsurance groups. The Corporation has been assigned a financial strength and credit rating of “A” by A.M. Best and “A-” by Standard & Poor’s, both a with Stable Outlook.
2- DESCRIPTION OF THE PROPERTIES
Africa Re has an 11 floor Head Office Building situated at Victoria Island, Lagos and 2 Management residences located at Victoria Island and Ikoyi respectively.
The Head Office Building has a ground floor and 10 upper floors with a total office area of 7,347.43m2 with parking areas located on the 1st & 2nd floors. The building is located on Plot 1679 Karimu Kotun, Victoria Island, Lagos.
Africa Re seeks to invite interested, competent and reputable cleaning/janitorial services providers with office in Nigeria to submit both technical and financial proposals for the provision of their services.
The services required shall include but not limited to the following:
i. Provision of sound, responsive, well-mannered and trained cleaners/janitors for day and night shift services in the building with duties including but not limited to the surroundings, building interior & exterior, offices, plant/equipment rooms, furniture and basic appliances.
ii. Provide top-notch, safe janitorial services in line with best practices including but not limited to restroom cleaning; office cleaning including the immediate surroundings; dusting cleaning; sanitizing of rooms; sweeping and scrubbing/mopping of hard surface floors; vacuuming of rugs and carpets, gathering and emptying trash, re-stocking of supplies and general housekeeping.
iii. Jointly draw up a budget for provision of cleaning/janitorial services in collaboration with Administration & General Services Department’s designated officers.
iv. In liaison with the Administration & General Services Department, provide on a yearly basis to the occupants of the building, an updated service charge account of all expenditures relating to cleaning/janitorial services.
v. Taking up other tasks as directed by the Administration and General Services Department.
4- PRESENTATION OF PROPOSAL
To facilitate the analysis of responses to this RFP, the responding vendors are required to prepare their proposals following the instructions outlined in this section. The firms/vendors whose proposals deviate from these instructions would be considered non-responsive and may be disqualified at the discretion of Africa Re.
Proposals should be clear and comprehensive. It should provide a straightforward, concise description of the vendor’s capabilities to meet the requirements of the RFP. Emphasis should be laid on accuracy, completeness and clarity of content. All parts, pages, figures and tables should be numbered and clearly labelled. The proposal should be organized into the following major sections:
4.1 Executive Summary
This part of the response to the RFP should be limited to a brief narrative highlighting the Cleaning/Janitorial Services Firm’s proposal. The summary should contain as few technical details as possible and should be oriented towards non-technical personnel. The Executive Summary should not include cost estimates.
4.2 Experience of the Cleaning/Janitorial Services Firm
The Firm is expected to provide information to enable Africa Re to evaluate their stability, capability and ability. Africa Re may require additional documentation for clarification.
The Firm should demonstrate that they have undertaken similar works with other organizations comparable in nature, size and reputation. References, where existing, should be added as appendices.
[Using the format below, the Security Firm should provide information on each relevant Organization/Client for which they have provided services similar to the one requested in this RFP. Each Organization should not exceed a page.]
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